February 2022: Experimentation News Round Up
admin How Managers Can Build a Culture of Experimentation Harvard Business Review | By Frank V. Cespedes and Neil…
Read MoreTotango product innovations help CS drive predictable revenue growth
It’s no secret that businesses have been hit hard in 2023. With budgets being cut, staff being laid…
Read MoreDanny Meyer, Founder of Shake Shack — How to Win, The Art of The Graceful “No,” Overcoming Setbacks, The 6 Traits of Exceptional People, The 4 Quadrants of Performance, Lessons from Hospitality Excellence, and More (#665)
Illustration via 99designs “I spent the first 10 years of my career almost exclusively focused on trying to…
Read More4 Things Teleconferencing Companies can do to Handle the COVID Growth
03rd Jun 2020 – The teleconferencing industry is experiencing major growth during this pandemic. As access to offices…
Read MoreSpotlight: Nationwide’s Julia Barham on research techniques that drive expansive growth
From her time at Capital One and The Motley Fool, to her current role at Nationwide, Julia Barham…
Read More13 Customer Success Manager Skills to Look for When Hiring
Hiring team members with the right customer success manager skills is critical for the effectiveness of your CS…
Read MoreMichael Mauboussin — How Great Investors Make Decisions, Harnessing The Wisdom (vs. Madness) of Crowds, Lessons from Race Horses, and More (#659)
Illustration via 99designs “Wall Street, even to this day, is replete with lots of rules of thumb and…
Read MoreHow to Increase Website Engagement During the 2020 Pandemic & Recession
03rd Jun 2020 – Online user behavior has changed. Consumer behavior is in a state of flux as…
Read MoreMarch 2022: Experimentation News Round Up
Imbalance detection for healthier experimentation Etsy Code as Craft Blog | By Stephane Shao, Lyubov Ignatovsky, Julie Beckley…
Read MoreCustomer Success Team Structure: Four Best Practices
Your customer success team structure forms the organizational backbone supporting your CS strategy. A well-designed structure can help…
Read MoreDr. Kelly Starrett — The Magic of Movement and Mobility, Training for Range of Motion, Breathing for Back Pain, Improving Your Balance, and More (#664)
Illustration via 99designs “Be consistent before you’re heroic.” — Kelly Starrett Kelly Starrett, DPT (@thereadystate) is one of…
Read MoreWinning CRO Strategies from 4 Growing SaaS Companies
04th Jun 2020 – We all know that conversion rate optimization (CRO) is important. But the truth is…
Read MoreSpotlight: AT&T’s Brianna Warthan on why velocity isn’t the best program metric
In our latest study, over 85{1652eb1ffa4184925f6a63a9c04ea6b421acb7a78117241e7d4325cdca8339fa} of the experimentation program leaders we spoke to share a strong desire…
Read More6 tips for designing customer journeys that deliver value at scale
In order to achieve step-change growth, you need to deliver value to your customers at scale—and across their…
Read MoreDavid Deutsch and Naval Ravikant — The Fabric of Reality, The Importance of Disobedience, The Inevitability of Artificial General Intelligence, Finding Good Problems, Redefining Wealth, Foundations of True Knowledge, Harnessing Optimism, Quantum Computing, and More (#662)
Illustration via 99designs “Wealth is not a number. I don’t think it can be characterized very well by…
Read More6 Strategies to Save Your Optimization Program in this Pandemic
04th Jun 2020 – With visitors flocking to your website during this pandemic, there has never been a…
Read MoreApril 2022: Experimentation News Round Up
The Fine Art of Visualizing Experiment Results Disney Streaming Technology Blog | By Allen Chang In this post…
Read More3 ways to effectively scale your CS operation
In today’s challenging economic climate, teams must ensure they are utilizing the right initiatives to protect and grow…
Read MoreDr. Peter Attia — The Science and Art of Longevity, Optimizing Protein, Alcohol Rules, Lessons from Glucose Monitoring with CGMs, Boosting Your VO2 Max, Preventing Alzheimer’s Disease, Early Cancer Detection, How to Use DEXA Scans, Nature’s Longevity Drug, and More (#661)
Illustration via 99designs “To understand what it means to live longer, you have to understand what ends life.”…
Read MoreEnsure Business Continuity during the COVID -19 Pandemic (5-Step Plan)
04th Jun 2020 – Online behavior has been turned on its head as many people started working remotely…
Read MoreMay 2022: Experimentation News Round Up
Experimentation News Marketing in the metaverse: An opportunity for innovation and experimentation McKinsey & Co | By Eric…
Read MoreWhy is CS hiring so hard? Tips for finding your people
As subscription models and recurring revenue become the norm for both SMBs and enterprise solutions, customer success is…
Read MoreHow to Show up for Someone in a Crisis: 10 Recommendations
This is a guest post from Laurel Braitman, PhD, a writer and teacher and a secular, clinical chaplain-in-training.…
Read MoreWhy You Need To Prioritize Page Experience Ranking Right Now
05th Jun 2020 – One thing is clear from the coronavirus pandemic – the internet and access to…
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